SUPPORT

Help when you need it.

Find answers to common DistroLanes questions or contact our support team for help.

HELP CATEGORIES

Start with what you need.

01

Getting Started

Learn the basics and find your way around DistroLanes.

02

Orders

Find answers about reviewing and managing orders.

03

Customers

Learn where customer records and information live.

04

Inventory

Understand products, stock, and inventory visibility.

05

Reports

Review reporting and business visibility features.

06

Account & Team

Find help with company settings, roles, and account access.

COMMON QUESTIONS

Common questions.

What is DistroLanes?

DistroLanes is a workspace for distribution teams to manage customers, products, inventory, orders, invoices, payments, purchasing, and reporting.

Where can I find my orders?

Open the Orders section in DistroLanes to review and manage your order records.

Where can I view customers?

Open Customers to review customer records and account information.

Where can I review inventory?

Use Products and Inventory to review product records, stock levels, and inventory information.

Where can I view reports?

Open Reports to review business records, including period reporting and business visibility information.

Can I change my company settings?

Company settings are available from the account and settings area based on your access level.

How do roles and permissions work?

DistroLanes uses role-aware access so company members see the areas and information appropriate for their responsibilities.

How can I contact support?

Email support@distrolanes.com for DistroLanes support.

CONTACT SUPPORT

Still need help?

Send us your question and include the screen or area you were using when the issue occurred.

Email Support